716 Yuan Wei: Beauty boss monthly income from 5000 to 20,000, to achieve a fourfold process experience
716 Yuan Yu: Beauty boss monthly income from 5000 to 20,000, to achieve a four-fold experience sharing
Lead:
1, the first venture debt of more than 100,000, the development of secondary entrepreneurship is limited;
2, the first public hammering process, let you learn 5 minutes;
3, the use of "human feelings to do through the four tricks" to handle customers, monthly salary from 5,000 to 20,000, to achieve a four-fold monthly salary.
Good evening, friends, I am Yuan Wei, currently engaged in LED control system entrepreneurship. Today mainly share with you my use after joining the 716 team"Three Modes of Thinking"A case of improving performance. Hope to help everyone a little, say not good place, but also please take more responsibility for ha!
First, personal experience
1, advertising venture capital turnover problems, venture failure debt of more than 100,000
I come from Minnan City, Shaanxi Province, now live in Hangzhou, Zhejiang Province, belonging to a group of 80 years old. Before working in Guangdong, the biggest trait is perseverance, as long as it is my choice of things, I choose the road, I will be very determined to go on.
I came to Hangzhou in 2008, because of uneasiness do not want to live nine to five life, I have many times fantasized about which day, I can create a career that belongs to me.
So I and my friends do advertising industry together, began the first venture of my life. At that time, every day's work is very busy, from morning to night.
Advertising industry has a feature, we and customers are generally paid by duration or activity installments, customers pay us, we have the money to material suppliers to settle the purchase price and pay employees. Therefore, this line of capital investment is relatively large, followed by a lot of customers' tail payments difficult to collect.
After a few years, I didn't make any money. And because of this liquidity problem, the company finally closed down. With more than 100,000 foreign debts, my first venture failed.
2, the second venture wave of three folds, capital and industry experience is not enough to make me difficult to walk
After the first failure of the venture, a friend of the customer is doing LED control card product development, just in Hangzhou to find someone to agent. So I and colleagues to discuss, do my current products, software and hardware combined form of combined LED control system.
The end of the year is coming to the Spring Festival, due to the failure of the business to bear foreign debt, that time I am in a bad mood, I want to go home to adjust. Because the failure of the venture responsible for we do not have any money, so did not choose to go home at the same time, colleagues choose to stay in Hangzhou for the New Year, he let me buy a ticket home.
After a whole year away, the money didn't make it, but it was still in debt. During my time at home, I thought I could adjust my mood, but when I saw the way my parents looked at me, I had a hard time every day. Always hope that time can pass a little faster, I go out to fight hard, as soon as possible to pay off the foreign debt.
Because the first venture failure also owes a lot of foreign debt, so this venture I do not have any funds, want to borrow a little money for stocking. Not wanting to burden my parents, I went home to my cousin to borrow money, because of all my relatives, he is in very good financial condition, I borrowed 50,000 yuan for him no problem.
At that time, I told my cousin that I wanted to start a business, I thought he would support, who knows he is particularly opposed. Cousin also told me not to start a business without money, honestly find a job to do, entrepreneurship is not everyone can do.
I told my cousin about the advantages of this product, but my cousin firmly opposed it. There's no way, I can only say on the surface that I'm going to get a job. Coming out of my cousin's house, I felt very bad. Along the way I was wondering why it was so hard to borrow 50,000 yuan, was my cousin denying my ability? Is he afraid I'm not borrowing money yet?
I am very sad, self-esteem is very hurt, this is more determined I want to start a business idea, no matter how difficult, I must adhere to the end, must make achievements to show them, prove themselves! This time the experience of borrowing money, let me first tasted the difficulty of no money, but also let me feel the feeling of being looked down upon.
The more I thought about it, the more I lay in my bed, and the tears kept flowing down. But it's hard, life has to go on, I have to work harder to earn this breath.
Because I owe foreign debt in a hurry, before I got to the fifth day to buy a ticket, I went back to Hangzhou. The second venture did not have the funds, in order to save rent, I and colleagues rented a two-room one-room farmer's house. Two people live in one room each, and the living room is used for office work. The worst part was that we had no customers, no income, and barely had 500 yuan a month to live on.
In order to save money, we often have a few buns, or a bowl of noodles to get a meal. Sometimes it is really no money, is a 2 yuan hanging noodles, buy 3 yuan of garlic seedlings or leeks used to mix noodles to make a meal, now think about all ...
In the early days of business, the office was rented, but we had no industry experience, no customer accumulation, and no billing for a long time. At that time, I was very anxious, thinking how to find customers? At that time, we chose a very "stupid" method, offline running and online with QQ publicity LED control system.
At that time, our daily work is to constantly add QQ groups, and then add friends. After the addition, is to advertise every day, non-stop to group friends and advertising in the group. Some groups have administrators, and as soon as they advertise, they get T.
A long time, more ads, but also can find some customers. Although effective, but the volume is too small. Relying on this will not allow us to make ends meet, let alone make money. I also want to find a way often, but because there is no experience, no one to point out, can only their own painstaking groping.
Later we thought of telephone sales, because of inexperions, after the phone call, I was particularly nervous, quibbling to tell the customer what products I was doing, asked him if there was any need. Some customers listen to, a better attitude back to a sentence do not need, the attitude is not good directly hung up the phone.
Meet a bad mood of customers, but also as a gas cylinder, inexplicably scolded. At that time, I was quite silly, encountered by the customer scolding the situation, do not know to hang up the phone, but also silly waste of phone bills, listen to the customer scolding.
However, there are some customers interested, let me send him a message to see. Then I sent the information to the customer's mailbox, and so I went back to visit, most of the customers said that they did not have time to see. Look is also a bunch of reasons, your products are more expensive than other people's home, more difficult to operate than other people's home, no brand, did not hear do not know good or bad use. Anyway, the customer is all kinds of picky, one after another I am less and less confident.
Remember the early start-up, on the Internet to know a customer, but because I am not familiar with the product in the early stage, the customer's professional knowledge is stronger than me. I don't know if anyone has the same experience as me, originally to introduce the product to the customer, the result turned into the customer to give themselves a lesson, really feel very embarrassed.
The most embarrassing is because the product is not familiar with, I recommended to the customer's products can not be used, the goods sent out and all were returned, to the customer's duration caused losses. I have no other way but to keep calling the customer to say I'm sorry.
From then on, I worked overtime to learn industry expertise in order to quickly understand the product, develop customers during the day, and work overtime at night. Don't understand to consult the manufacturers, the problems that have appeared in the book, and then get up in the morning to look over, the best way is to back.
In order to quickly earn money to pay off the foreign debt, I work very hard every day, in addition to the day to set their own goals, I also asked myself at night must organize customer information, a night to organize customer information at least 50 start.
Day after day, three years down really hard. I sold hardware, but also service software, a service is not good customers, the next time the customer will not buy. Can not keep customers can only continue to develop new customers, but the development of customers is very difficult, very painful every day.
Without the sales model, the new sales can not be copied, so that the entire sales team can not be down. Only I know how to do, even if the staff will not be managed, I feel that I am alone, can not beat a team of competition.
Think about my two entrepreneurial experiences and summarize them:
I am the management ability of 0, sales ability is 0, LED control system industry experience is 0, coupled with insufficient venture capital, no sales master to take me, let me in the process of starting a business to suffer.
Second, change starts with joining the 716 team
By chance, I heard a colleague say there was a call"Team 716"The people inside were selling particularly well, and my colleagues pulled me into the rain's total sales exchange group. As soon as I entered this sales exchange group, I saw a lot of people talking about sales, and the group's answers inspired me.
In the group, every day group management will share sales experience, I also learned a lot from it. In particular, people do through four tricks, what to send small gifts, do value-added services, I think it is particularly good. Because my clients a lot of times even if the deal, but also because the after-sales can not keep up with the relationship broke down.
Then I went to see the group file, this look found too much sales materials. I am particularly excited, afraid that the administrator deleted the information, the group file sales case, words, industry answers all downloaded down, have time to come out to see.
After two days, listen to the group friends say that there is rain in the evening total YY public class to answer questions. I also went to participate, when the rain always said some of the students' situation. I was really shocked. The total rain students are so bad that they earn a million dollars a year. Which seller is not envious, which makes me sleepless all night.
I'd love to join the 716 team, but I have a lot of doubts about myself. What if I go in and study, in case I can't hold on? What if I can't learn? I tangled up all night, and before I went to bed I decided to talk to the management.
Over the next few days, as soon as I had time, I looked for management chats to understand"Team 716"situation and rain overall student learning.By understanding that I don't have as many concerns, I think this is a great opportunity to improve my personal abilities and save my company.
After a few tangles, I finally made up my mind to join the 716 team.These years have not made money, always know what is the reason?
So when I knew it, I signed up "Team 716"。
Third, the use of human feelings to do through four tricks, to help me open a bill four times
Just joined team 716 and the counselor sent it to me"Four Tricks of Human Love"The sales method inside is very practical. When I got it, I was closer to my client than ever before.
1, the use of "target segmentation" for market development planning
Join."Team 716"I've learnedTarget SegmentationSince then, I've been thinking about how to get to work. Because this year I've shifted the focus of my work offline, so what should I do? So I use itQuestionIng Mode of ThinkingWrite and draw and ask questions and analyze them, and finally come to the conclusion that:
In order to increase the daily turnover, in order to expand the turnover, we must go wholesale.
2. UseTarget Segmentationto break down the turnover of customers, customer levels, and daily turnover.
After clarifying the focus of this year's work, I re-planned the sales process as follows:
1. The customer has been classified management, first divided into A, B, C three categories. A table has been drawn up,Record the maintenance methods of three types of customers, namely, the frequency of gifts, what gifts are given, the price of gifts, the art of words, and customer feedback.Here's a screenshot of a general situation in which I'm maintaining a customer gift:
2. on the daily turnoverTarget Segmentation: Every day to develop a turnover of 20,000 - 30,000, if a customer take goods 3000 yuan, the development of 10 such customers on it, do not have to put effort on each customer.
3. Hammering sales skills;
Because running customers will increase costs, so thought of tele sales, but no telephone sales experience, how to call? So I use itQuestionIng Mode of ThinkingQuestions:
1. What is the essence of sales
2. How to introduce myself?
3. How to make a better impression on the customer?
4. Don't have the courage to call? How to encourage themselves?
5. What time is the time of the call appropriate?
6. How do you convince selves to get through this mental fear disorder?
7. How to deal with customer difficulties?
8. What is the purpose of calling the customer?
9. How to make every phone call?
10. What do I need to prepare before I make a good call? Emotions?
……
It took a total of one night to ask 200 questions, and then the use of exclusion to screen out the above ten major issues for analysis, found that the lack of knowledge of telephone sales. Rain always said to the industry master, so I spent a month to do a few things.
The first thing is to put the rain in total5 minutes to learnTelethons》I've seen it 10 times and recorded the main points of the hammering technique as follows:
1. Pretend to be a customer to call peers, learn the erration. Pretending to be a customer to call peers 100 start, through the recording of the way to find peer sales of the highlights of the art;
2. When making a phone call, make clear the interests of the customer. From the point of view of customers, the company's products can bring the benefits of customers with a column of digital way to display, in the art of providing customers with value-added services;
3. Ask colleagues for advice;
4. After hammering good words, through the order of magnitude of telephone calls, repeatedly modify the art of words;
The second thing, asked the 716 team project group of the school leaders, understand how they hammer the art of words, analysis of the psychology of customers;
The third thing is to look through a large number of books, collected sales skills, sales skills, telephone sales skills, sales psychology, sales training, sales experience summary, sales forced single method, such as 8 books, read more than 300,000 words. Also watched 30 sales videos online.
I call clients every day, starting with 100 calls. When you call a customer again, you record it, and then listen over and over again to see what else is wrong, and the second call improves. It took me a month to hammer the salesman."
Learn in the 716 team"Three Modes of Thinking"After that, I understand that there is no order of magnitude bottoming, that is the surface lively, and finally after the city transfer can beDesign sales words with 6 questions:
1. Who am I?
2. What do I want to talk to the customer about?
3. What are the benefits of my business to the customer? (Reflecting the interests of customers, value-added services for customers)
4. What do you want to prove that what I'm talking about is true and correct? (NBA, data calculation)
Why should the customer pay the bill? (Find customers 3 reasons to buy your product)
6. Why should the customer pay the bill now?
Here are my two opening words:
1. Version of value-added service phonetics
"Hello, I am XX company's Xiao Yuan, see your company is doing LED display." XX company, XX company (competition enterprise) with our company's LED control card problem is X. I do not know if you can easily tell me your QQ or WeChat, I send you some of our product information for reference, as well as LED control card and screen maintenance knowledge to you. "
2. The version of the threshold art
"X always hello, I am XX company Xiao Yuan, see your company is doing LED display." Now the market product quality, price are in the update change, I am willing to act as your price grinding stone, let you buy products when the goods than three do not suffer, you look convenient to say QQ or mailbox way? I'll send you a copy of the information. "
Customers will tell me QQ, I will send information to the customer's mailbox, and use sms to remind customers that the information has been sent to the mailbox, please check.
Later is a regular return visit. If the customer has the demand, the customer will certainly have different problems to cut the price, such as:
1, if the customer asked: old customers also do not have a discount?
A: Thank you for always thinking of our care, I am very happy to meet you such a friend, but I really do not have such a big right, if you order this time, how much do you intend to order? I can apply for you. By the time you place your next order, I'll also help you apply for some giveaways.
2, if the customer asked: your brand for several years, how can I not have heard of it?
A: Hello, really sorry, may be our work did not do a bit, so that you do not know our products, that happens today, I can introduce you to our products ...
After the phone call, the customer is divided into Class A key customers, Class B intention customers, Class C general customers. According to the actual situation of customers to develop a schedule, really class A customers usually work more, a little bit for customers to do value-added services, do a good job of fuzzy sales proposition. When customers are really moved by our sincerity, my opportunity comes.
Below, I'll share my use with you"Four Tricks of Human Love"The case for billing.
2, the use of human feelings to do through four tricks, take the first call seconds hanging customers
716 Sales Tricks: Hammering
Because it is telephone sales, the disadvantage of electric sales is that you can not see the other side's expression, can only be judged by the speed of speech, tone of voice, in order to obtain more information about customers also need further communication, or through QQ, WeChat to understand more information about customers.
In February, I found a target company and phone number online. So I called this customer, the phone connected to me said:, hello, I am XX company Xiao Yuan, see your company is doing LED display, your company control card is used where? "
The customer said no, and then hung up. I'm not discouraged by the customer hanging up. Because I will reject the customer as an invitation, the customer will reject me at the same time, but also reject my competitors.
So after I called, I sent a text message to the customer. What should I do next? After work, I did a comprehensive analysis and application of this customer and the companyQuestionIng Mode of ThinkingAsk a question:
1. What is the reason for the customer's second hanging?
2. Is there anything wrong with my words?
3. Is the time of the call wrong?
4. Which side of the customer has other things?
5. Where do customers use their products now?
6. How much does the customer use per month now?
7. What kind of price can the customer accept?
8. What are the advantages of my product?
9. What value-added services can I provide to my customers?
10. Where is the advantage of my product compared to the product? How do you motivate strengths and hide them?
After analysis, I think I did not find the customer's needs, the art of words still need to be improved. Was."Three Modes of Thinking"Only soon after the start of the class, I also began to hammer the art of words, the use is not very skilled. In addition, I can send a happy weekend to the customer, let the customer make an impression on me first.
716 Sales trick: SMS
After more than half a month, I plucked up the courage in front of the phone, dialed Zhou's phone: "Hello, I am XX company's xiao Yuan, see your company is doing LED display." XX company, XX company (competition enterprise) with our company's LED control card problem is X. I do not know if you can easily tell me your QQ or WeChat, I send you some of our product information to your goods than three to do reference, as well as LED control card and screen maintenance knowledge to you. "
This week's general attitude can also, but also gave me his WeChat. I added Zhou General WeChat, I called the words sent a text version to Zhou General, and then sent a message to Zhou General, Zhou always back I said free will see.
On Friday, I sent a happy weekend text message to Zhou on WeChat. Zhou always replied to my message, said thank you!
By next Tuesday, I'd sent a joke to the customer, which I'd used to increase interaction with the customer. Zhou always replied to me a word, said is the last few days is better, have time I will look at the information you sent.
In order to be able to take the week total this customer, I began to pay attention to zhou total WeChat friends circle sent information, on the one hand, want to multi-city transfer some customer information, good for customersProvide value-added services。 On the other hand, in the circle of friends to give Zhou a total of praise, comments to interact.
I looked at zhou total nearly a month of friends circle news, concluded that customers are very busy every day, indicating that the customer's business is very good, that means the amount can certainly be, if you can deal is definitely Class A customers.
During this time, my weekend happy text messages and joke text messages have been curing. Zhou always replied to my message twice before, and then he didn't reply to me. Because I set a time interval of half a month to contact clients, I can't sit back and wait.
I'll use it right awayQuestionIng Mode of ThinkingThe following questions were asked at the time:
1. What is the reason why the customer didn't contact me?
Either there is a fixed buyer, or there is no time to purchase, the essence is not trust me.
2. What are the advantages of the company's products?
Product performance is stable, the price in the market belongs to the middle price range, not expensive;
3. What's my advantage?
Self-employed self-financing, can give customers express samples for testing;
4. Under what circumstances will the customer change buyers?
Quality problems, product prices are expensive to save costs, other products in the price, quality, payment methods are more suitable for the company;
Through some writing and painting analysis, I choose fromMotivate your strengthsStart looking for a breakthrough. Find 2 topics to contact the customer again.
The first topic is the last time I sent you LED screen maintenance knowledge and our company's product information received?
The second topic is that the company will have 5 places a month, free to send an LED control card to customers to do testing. I have applied for you a place, can you express to your company?
716 Sales trick: McKay 66
So I dialed Zhou's phone again and applied itMcKay 66And Zhou total communication for almost 30 minutes. On the phone with Zhou, I turned on the phone recording function. After the call, I listened carefully a few times to see if I could find something useful from it, and I summarized the following four messages several times:
1. This is a small project contracted by Zhou, which belongs to the tender, to a local KTV hotel in Hangzhou, each room installed a display, about 500 rooms.
2. Product quality requirements are strict, easy to operate above. To achieve his function, this our company's products can meet;
3. Customers attach importance to this piece of after-sales service;
4. The price of the product is second.
More than 500 displays, the same LAN control single hair, mass hair can be achieved, late technology this piece I am not very professional, but manufacturers will support remote debugging, the scene can not worry about this.
The effect of this phone call, I think much better than the previous two, feel that Zhou always on the price of our products more satisfied, is worried about quality issues.
Yu always said that we pay for customers first, so I intend to start from WeChat to find a breakthrough. Because the customer is the boss, he should pay close attention to the news. If I can organize the news out, it is also to provide value-added services to Zhou,So send early to Zhou before 8:30 every morningRead the news.
In addition, Yu always said that we send customers weekend text messages to form a cure, the first two months to send simple weekend happy text messages. Two months later, a health message began to be sent. So I collected 200 health messages, ready to send to Zhou. Here are two health messages to share with you:
Zhou always good, in the chinese medicine health, the child time sense is very important, because the sub-time this time yin gas to the extreme, a little yang is born, so this is the time of yin and yang shift, but also a little yang germination, only in sleep can be smoothly. I wish you a happy weekend, Xiao Yuan.
Zhou is always good, push abdominal method is through a simple method, to help you clean up meridian garbage, so as to achieve the purpose of hepatophylology, appetizer spleen, kidney care. Pushing the abdomen before bed itself can reduce belly and lower body fat, because pushing the abdomen can bring fresh blood to the abdomen and lower body, meridian through, want not to be thin also can not. I wish you a happy weekend, Xiao Yuan.
I sent a text message to Zhou or WeChat is also good, Zhou always sometimes will return to me, but most of the time are no reply. But I've been blurring my sales propositions during this time, not talking about the product.
Half a month later, I watched the day of KTV construction get closer and closer. To Zhou always sent such a long text message, Zhou always did not find me to buy products, I was thinking about how to be able to handle the customer?
716 Sales Tricks: Three Hearts To Attack His Immediate Family
I think from Zhou's WeChat learned that Zhou is also in Hangzhou, and I like to start their own business. My wife does finance in the company and has a daughter who is more than 2 years old. Zhou always in the circle of friends to sunbathe his daughter's photos and life, gifts I can make a breakthrough from his daughter this.
In."Four Tricks of Human Love"Among them, there is a sales trick called the three major attacks on their immediate family members. I decided to target his daughter and give her a small gift.
To pick out this little gift, I spent the whole evening searching for gifts from girls over 2 years old on different shopping channels. I first took a screenshot of what I thought was a good gift and compared it with three better gifts.
Also asked a brother in the team, this time the day is about to light up, and finally we locked the children's electronic piano this toy. Here's a screenshot of what I was buying on Taobao:
Before I buy something, I also think and think about gift-giving techniques, according to the back"Four Tricks of Human Love"The words in the case have been modified. Wait for things to come, I'm texting the customer. Here's what I texted my customers:
Zhou, hello, my friend recently opened a children's toy Tmall flagship store, recently opened a shop, specially held, there is an electronic piano is very suitable for the little princess, slightly square heart, I wish the little princess healthy and happy growth! Xiao Yuan
After two days, Zhou always called to say thank you, and then told me something about her daughter. On the phone I heard that Zhou always loved her daughter, so I followed Zhou's general topic to talk about parenting, as well as his childhood with his parents.
The topic of children is almost, I transferred the topic said: "Zhou, this month 31 is LED exhibition, there will be a lot of enterprises in the exhibition, the exhibition also has new products listed, have time to look at." "
Then and Zhou always talked about some things in the LED industry, including this year the industry slowly into the segmentation of some of the situation, as well as a few manufacturers hold some of the phenomenon, but I still don't mention the project.
LED exhibition, and Zhou always met one side. But just a simple chat for about 10 minutes, I still did not talk about the project, Zhou always have something to do to be busy, but about the next month 5th to meet.
Before I go to see Zhou, I can give gifts of universal significance before I am not familiar with the customer as Yu always said. I chose to buy some apples to bring past, visit Zhou general time to give him, words: I have a school president in our company near the opening of a fruit shop these two days, I just passed by for him to play, bought some apples to share with you and your colleagues.
In the process of chatting, Zhou said that the hotel is still in the decoration, let me first send two LED control cards to him, he first debugged a few samples, confirmed the next delivery time.
After the sample is sent, wait for the customer's other accessories to Qi, later to him for commissioning. During this period also appeared some small episodes, the customer wants that LED control card is not in stock, if replaced with another, will increase customer costs, when Zhou always did not agree with another product to replace. If there is no goods, you can only change suppliers. Manufacturers on this side also can not transfer goods, this can be how to do?
It's not easy to get to the customer, can't he let fly, I have been tracking for months, at that time want to do everything possible to communicate with the customer. After visiting Zhou always come back, I spent three days in communication with the transfer of things, do their best to help Zhou total, less want to do more.
The week always received the goods, about a week later. Zhou always called to say to debug those two samples, I did not say two words directly to help Zhou total telephone guidance. 5 times telephone communication, more than half an hour of talk time, and finally help Zhou total debugging completed, and then let the customer shoot the effect, feel quite good.
After the display was adjusted, Zhou always said he wanted to continue to use our products, asked if he could find a way to transfer goods, because there was really no goods, also can not transfer goods, supply several projects.
This is my words at that time: Zhou always hello, because recently I Division supply several places of engineering, you need this model is also the most commonly used one, due to the manufacturer chip out of stock, resulting in our side has no way to produce, give you trouble, please understand! Do you think that's okay? I help you to do everything possible to transfer goods, if still not enough quantity, how much you are different, in the use of another model instead, you see how...
Later Zhou always said let him consider, after all, the customer also has to account for his costs. I said yes, it doesn't matter, if there's anything you need to help with debugging, you can contact me...
In the middle is waiting for five or six days, as before encountered the weekend to do a good job of curing text messages, but also on the Internet multi-market to adjust the total information, good in the next phone call to find some topics.
Our texting effect is very good, no matter what you do, you insist. During this time, every day, every week I do repeated things, believe that I have occupied the customer's mental ladder.
It's just us"Team 716"People are doing this, other competitors simply can't do, people are emotional, how you are to others, others will be how to you, we do sales, mentality is very important, sales action to do not matter slowly.
Three days later, Zhou always called to tell me that he had taken my advice. The project is small: 120,000 for the total project. Take this local customer of Zhou total, there are 2 benefits for our company:
1. Proved that the quality of the company's products are excellent, bidding projects are in use, other small door screen, some of the unit screen, which need not be said.
2. More bid units can be developed to cooperate, and the company's customer base has expanded.
Summarizing the process of this customer, I use sales tricks are:
1. Fuzzy sales proposition, weekly to send customers happy weekend text messages, no introduction to the product;
2. Repeated hammering sales skills, the use of McKay 66 to communicate with customers, understand customer needs;
3. The use of three key skills to the customer's daughter to send electronic piano;
In fact, we do sales, follow-up is also the need to grasp a degree, can not be too anxious, but let the customer side feel a lot of pressure. Pay first, do something for the customer, to the ordinary heart, sincere heart treatment on it.
Before joining the 716 team, I didn't know how to maintain customers, and I worked on average for each customer. At the first sight of the customer on the push of life products, by the customer's rejection is very large, there is no way to do things.
Join."Team 716"After that, I knew that start-ups like me had to blast off 90 percent of things and take 10 percent of things to the extreme.
Before my daily performance, basically about 5000.Through more than two months of study and training, I from the expansion of the customer base, improve conversion rate, improve the number of customers in these aspects of a lot of effort, performance has also improved a lot. Now the daily performance of about 20,000, at most can reach 30,000.
Before joining the 716 team, my monthly income was 5000, and now it's 20,000, doubling my monthly income. Here thanks to the rain total, thank you"Team 716"Let me grow in this team.
In."Team 716",I.What you learn is not just your skills, but your harvest of a circle of people of infinite value.There are a lot of friends looking for a job worried about not being able to interview, in the 716 team this is not a problem at all. Success in an interview within a team is not news, success in an interview is news.
In the 716 team, I know a lot of business owners and executives, and through communication and discussion with them, my management knowledge is gradually enriched. In addition, there are sales champions from all walks of life, and their exchange of knowledge, sales skills have been improved to varying degrees. That's what the team brings to me, that's the power of the human circle.
Finally, to share a small story, after listening to this story, any difficulties we can face up to, we have to take the first step bravely.
I once read a story about a child who lost his right foot in a car accident, and from then on his life became very dark and he felt helpless. One day his grandfather said to buy him a bottle of Coke, the child was overjoyed, but only if grandpa asked him to go across the road on crutches to buy, he hesitated for a while.
After a fierce ideological struggle, he decided to cross the road again, which had taken his right foot, and in the end, he succeeded! He burst into tears when he succeeded in reaching across the road. Since then he has changed his attitude towards life, actively meet every challenge and live a happy life.
If you smile at life, God will make all your bitterness and suffering the sweetest Coke in the world.
We learn the same, every day training is with lazy ideas to fight, and constantly encourage the move forward, and finally can bear fruitful fruit.
Finally, thank you for listening to my share, I wish you all a smooth work!
Share the case, how to feel good, canSharing it with friends and family around you may make them feel good.
Plus Zhou WeChat:zhouz755, into the rain total WeChat exchange learning group, the group every day there are wonderful "sales cases, experience" to share.
716 Student Performance Form (partial presentation)
Introduction to Blue Rain 716 Special Training (2020)
Go to "Discovery" - "Take a look" browse "Friends are watching"